Empresa:

act digital

Descrição da Função

We are looking for a Business Operations & Reporting Analyst to support activities split between Business Unit operations and transversal platform initiatives, combining reporting, process automation, coordination, and operational support.

This role requires strong organizational skills, a data-oriented mindset, and the ability to work across multiple stakeholders in an international environment.

Key Responsibilities

Reporting & Data Management

• Support Relationship Managers in the preparation of business presentations and datasets
• Extract and prepare data files for Power BI dashboards
• Update, format, and maintain Power BI reports
• Manage and update reference data (including Smartsheet)
• Perform reconciliations between multiple tools and data sources

Operations & Coordination

• Support onboarding processes for new joiners (documentation, signatures, secure document sharing)
• Manage billing-related activities
• Organize visits and logistics (badges, meeting rooms)
• Coordinate Welcome Days, events, and seminars
• Maintain and update organizational charts
• Ensure consistency of information between different entities (HR, Procurement, Operations)
• Reconcile timesheets between systems

Process Improvement & Automation

• Identify and implement process automation opportunities
• Contribute to performance tracking initiatives, surveys, and skills matrix management
• Support continuous improvement of operational workflows

Required Skills & Experience

• Strong experience with Power BI (dashboard update, formatting, data preparation)
• Good knowledge of Excel and reporting tools
• Experience with Smartsheet or similar tools is a plus
• Strong organizational and coordination skills
• Ability to work with multiple stakeholders and priorities
• Analytical mindset with strong attention to detail

Language Skills

• English: B2
• French: B2

Hybrid work: 2/3x in the office in Lisbon

Observações

Lisboa (Portugal)