Empresa:

act digital

Descrição da Função

We are looking for a Python Application Support Engineer to support and maintain a business-critical banking application, ensuring stability, performance, and efficient incident resolution in production environments.

This role combines Python development, application support, and operational troubleshooting, working closely with IT, production, and business teams in a regulated and high-availability context.

Key Responsibilities

• Provide application support for a core banking application
• Analyze, troubleshoot, and resolve incidents related to the application
• Develop and maintain Python scripts for:
• Bug fixes
• Automation
• Operational support tasks
• Monitor application behavior and performance in production
• Investigate data and functional issues using logs and database queries
• Coordinate incident resolution with IT, production, and external partners
• Participate in root-cause analysis and problem management
• Contribute to continuous improvement and application stability
• Maintain and update operational documentation and runbooks

Required Skills & Experience

• Strong experience with Python
• Experience in application support or production environments
• Ability to analyze and troubleshoot complex issues
• Experience working with databases (SQL)
• Familiarity with Linux / Unix environments
• Understanding of incident and problem management processes
• Knowledge of banking or financial systems is a strong plus

Language Skills

• English: B2
• French: B2

Hybrid Work: 2/3x on-site

Observações

Lisboa (Portugal)