Descrição da Função

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.

About the role
At Four Seasons Hotel Madrid we are looking for a dynamic People & Culture Coordinator to join our team! The role of the People & Culture Coordinator is to support human resources operations by assisting with recruitment activities, managing employee engagement initiatives, coordinating internal communications, and organizing events that foster a positive and inclusive workplace culture. This role helps ensure smooth HR processes and contributes to building strong relationships both within the organization and with external partners. 

What you will do

• Assist in the recruiting process, including job posting, screening, interviews, reference check and offer letters.   

• Manage the hotel internship program, including candidate selection, administration of agreements with universities, participation in campus recruitment, and enhancing interns’ experience through events and performance follow-up. 

• Maintain applicant and employee tracking systems with accurate and up-to-date candidate information. 

• Support recruitment marketing efforts, including Bootcamps, Talent Days, campus recruitment programs, and employer branding initiatives. 

• Maintain and strengthen relationships with organizations and associations by developing a social action strategy. 

• Coordinate the monthly strategy for the wellbeing program (actions and initiatives). 

• Develop the hotel’s internal communication, ensuring that the latest news (promotions, recognitions, new hires, birthdays, etc.) is announced promptly across the different channels. 

• Coordinate internal events (Townhall, Night Owl Breakfast, Direct Line): booking meeting rooms, tracking attendance, and overall event coordination. 

What you bring

• Proven experience of at least 1 year working in People & Culture within the hospitality industry, preferably in Talent Acquisition. 

• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with candidates and employees. 

• Strong time management skills: ability to multitask, set priorities, and adjust to changing conditions. 

• Basic knowledge of employment laws and best practices in recruitment. 

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred. 

• Experience managing internship programs, university relations, or campus recruiting is a plus. 

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 

• Fluency in Spanish and English is required for this position. 

What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package. 

• Excellent Training and Development opportunities. 

• Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). 

• Complimentary Dry Cleaning for Employee Uniforms. 

• 22 business days of vacation, and the day of the birthday free. 

• Complimentary Private Health insurance. 

• Complimentary Employee Meals. 

Contacto

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