• This role is responsible for developing and executing strategic customer plans, ensuring strong cross-functional alignment and high service standards.
• This role is primarily focused on the Traditional Channel (Cash & Carry and distributors), but it does not exclude the possibility of working with some Modern Trade clients in the future.

Description

Reporting to the company's Commercial Director, the selected candidate will be responsible for:

• Ensure the effective execution of the customer plan.
• Deliver consistently high standards of customer service, including same-day response and resolution of issues within agreed timelines.
• Maintain a clear understanding of the customer's decision-making process, identifying key stakeholders and building strong relationships accordingly.
• Foster internal cross-functional alignment with the account to achieve volume and profitability targets.
• Create and regularly update the store database for the assigned account.
• Provide accurate forecasting to support production planning.
• Manage all administrative tasks related to the customer.
• Conduct weekly store visits across the country to ensure compliance with account plans.
• Evaluate the effectiveness of all key customer activities outlined in the plan.

Profile

• Bachelor's degree in Business, Economics, or Engineering, with a strong interest in management and commercial functions.
• 1-2 years of experience in FMCG, management consulting, marketing, or sales.
• Fluency in English, Spanish, and Portuguese, both spoken and written.
• Advanced proficiency in MS Office.
• Strong results orientation, with excellent planning and coordination skills.
• Proven ability to influence, negotiate, and build strong professional relationships.

Job Offer

• Opportunity to take ownership of strategic customer planning and execution, with direct impact on business performance and visibility across the organization.
• Chance to develop strong cross-functional collaboration and leadership skills through nationwide field execution and close interaction with key decision-makers.