• This role is responsible for developing and executing strategic customer plans, ensuring strong cross-functional alignment and high service standards.

Description

Reporting to the company's Commercial Director, the selected candidate will be responsible for:

• Ensure the effective execution of the customer plan.
• Deliver consistently high standards of customer service, including same-day response and resolution of issues within agreed timelines.
• Maintain a clear understanding of the customer's decision-making process, identifying key stakeholders and building strong relationships accordingly.
• Foster internal cross-functional alignment with the account to achieve volume and profitability targets.
• Create and regularly update the store database for the assigned account.
• Provide accurate forecasting to support production planning.
• Manage all administrative tasks related to the customer.
• Conduct weekly store visits across the country to ensure compliance with account plans.
• Evaluate the effectiveness of all key customer activities outlined in the plan.

Profile

• Bachelor's degree in Business, Economics, or Engineering, with a strong interest in management and commercial functions.
• 1-2 years of experience in FMCG, management consulting, marketing, or sales.
• Fluency in English, Spanish, and Portuguese, both spoken and written.
• Advanced proficiency in MS Office.
• Strong results orientation, with excellent planning and coordination skills.
• Proven ability to influence, negotiate, and build strong professional relationships.

Job Offer

• This role is primarily focused on the Traditional Channel (Cash & Carry and distributors), but it does not exclude the possibility of working with some Modern Trade clients in the future.
• Opportunity to take ownership of strategic customer planning and execution, with direct impact on business performance and visibility across the organization.
• Chance to develop strong cross-functional collaboration and leadership skills through nationwide field execution and close interaction with key decision-makers.