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GROUP & EVENT SALES EXECUTIVE

At Rocco Forte Hotels, we are guided by strong values that reflect the culture of the Forte Family, and we promote the uniqueness of our destinations through the personality of our staff. We constantly strive for excellence and are committed to providing unforgettable experiences for our Guests. If you want to grow in an environment that fosters excellence, quality, and collaboration, this is the right opportunity for you!

Who are we?Rocco Forte Hotels is a luxury hotel Company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996, with the aim of offering unique and personalized experiences in iconic European locations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany and Belgium.

What will you do?As Group & Event Sales Executive, you will manage all incoming group leads with an aim for converting the best piece of business for the property, working in close collaboration with the Proactive teams to support each step of the ‘enquiry life cycle’ when and if required. Your main duties and responsibilities will be:• Managing all incoming room only and residential group leads per property/area.• Managing the conversion of all room only and residential group leads per property/area.• Responsible for selling and negotiating on the phone and email.• Overall responsibility for the sales processes within the ‘Enquiry Life Cycle’, from the initial lead to handing over to the Event Services Team including the post event follow up.• Managing all incoming room only and residential group leads per property/area:§ Overall responsibility for qualification, selling and negotiating in line with the properties yielding policies;§ Overall responsibility for yielding rooms and banqueting space to maximize the group and event revenue;§ Responsible for working in collaboration with Proactive sales teams to support conversion (qualification, follow up, proposal preparations, negotiations, site inspections and post event follow up);§ Mandatory that all Proactive teams are copied into leads from their geographical regions;

• Responsible for building rapport with annual groups and re-contracting - annual groups should be re-qualified each year to ensure no displacement;• Collaboration with Event Services Team to ensure weekly handover meetings take place of confirmed residential and room only leads;• Responsible for maintaining a healthy pipeline to achieve property budget;• Undertake all training relating to the role – selling, negotiating, site inspection and revenue training.

What will you get?• Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow.• Ongoing training and development (hard and soft skills) specific to your role and department.• Option to stay at company hotels at a reduced rate (€35 per night) after completing 6 months of work. You will also be entitled to a 50% discount at company bars and restaurants and a 20% discount on wellness treatments at our Spas• Access to the BenefitHub portal, with discounts of up to 10% on goods of any kind.• A tip system based on the Discretionary Service Charge, distributed equally among all employees.• Permanent contract.

What we are looking for?• Proven track record in Group Sales (minimum 2 years);• Strong selling philosophy with developed customer relationship skills.• English at advanced level.• Good organizational skills in order to successfully manage conflicting priorities from all team and clients.• Previous experience in Event Management.

How does our recruitment process work?At Rocco Forte Hotels, we value transparency: after an initial phone or email contact, you'll have a one-on-one interview with either an HR manager or the Managing Director. Finally, we will schedule a final interview to assess your technical skills. We will provide you with clear feedback, regardless of the outcome.

Rocco Forte Hotels is an Equal Opportunity Employer, and this announcement guarantees equal opportunities. By submitting their CV, candidates authorize Rocco Forte Hotels to process their data according to the current legislation (d.lgs. 196/03).

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