Descrição da Função

Your new Company
Company from the Financial Sector
This role will be part of the Support and Operations Unit of the Information Systems Department, leading a team of 3 people.

Responsibilities:
• Manage and coordinate the team responsible for the support and maintenance of banking applications;
• Ensure the stability, availability, and performance of critical applications;
• Monitor and ensure compliance with SLA and regulatory requirements;
• Coordinate incident resolution and ensure effective communication with stakeholders;
• Collaborate with development, infrastructure, and security teams to optimize solutions;
• Define continuous improvement strategies and automation of operational processes;
• Manage upgrades, patches, and versions of applications to minimize operational risks;
• Ensure compliance with security and regulatory standards (e.g., GDPR, PSD2);
• Analyze performance metrics and propose improvements in user experience.

Requirements:
• Bachelor or Master's degree in Computer Engineering, Information Systems Management, or related fields is an advantage;
• Solid knowledge in architecture and functioning of banking applications;
• Familiarity with databases, APIs, system integration, and information security;
• Analytical skills and focus on solving complex problems;
• Management of multidisciplinary teams and effective communication with stakeholders;
• Experience with monitoring and ITSM tools (PRTG, Splunk, etc.);
• Ability to adapt and make decisions under pressure;
• Experience with applications: SAS Viya, SAS DIS, SAS FM, Finastra Trade Innovation, Finastra Payments to Go, Live and Dixtior DCS.

Experience and Skills:
• Over 5 years of experience in application management in a banking environment;
• ITIL or similar certifications are a plus;
• Knowledge of banking standards and regulations (e.g., GDPR, PSD2);
• A proactive mindset with strong coordination and summarization capabilities;
• Ability to work under pressure and lead crisis situations;
• Strong analytical and problem-solving skills with a structured approach;
• Strong interpersonal working relationships and team leader;
• Capacity to work under pressure and commitment with deadlines.


Compensation & Benefits
• Working model: Hybrid in Lisbon;
• 27.5 days of vacation;
• Access to SAMS medical co-payment services;
• Access to a discount platform;
• Annual membership offer at a gym network;
• Training incentives and investment;
• Unlimited access to the Udemy platform;
• Mental health support;


Next Setps
If you are interested in this opportunity, please send us your updated CV. If you're looking for another type of professional challenge, contact us to discuss other career opportunities, always in complete confidence.

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