Descrição da Função
Adecco is recruiting an Admissions Assistant for a higher education environment with an international academic context. The role provides administrative and operational support to admissions processes, ensuring accurate application handling, reliable data management, and timely followup throughout the candidate lifecycle. Responsibilities include frontoffice support, admissions administration, performance monitoring, and operational consistency, while ensuring clear communication with candidates, support to recruitment and promotional activities, and strict confidentiality of information across undergraduate and masters programmes.
Benefits
You will work in a dynamic and enthusiastic team environment.
You will work within a hybrid working model combining onsite presence.
You will have access to a benefits platform with partnerships and discounts.
You will have development and career progression opportunities through various training programs.
You will work on a campus with convenient access to a wide range of services and amenities, supporting daily needs, leisure options, and essential facilities.
What You Will Do?
Serve as the primary point of contact for applicants to Undergraduate and Masters Programs, providing front-office service and ensuring clear, complete, and timely responses.
Support recruitment and admissions processes through the analysis, review, and validation of applications, ensuring compliance with defined admissions criteria at all stages.
Execute administrative tasks related to the admissions cycle, including document registration, organization, archiving, and regular updating of candidate and program data.
Support the implementation of promotional initiatives for academic programs, ensuring operational execution according to defined procedures and timelines.
Collaborate in the organization and promotion of events for prospective candidates, such as Open Days, Welcome Days, campus visits, onboarding sessions, and national and international recruitment fairs.
Ensure continuous updates of program information across key candidate communication channels, including the website, aggregator portals, and promotional materials.
Monitor recruitment and admissions performance indicators, focusing on data analysis and the production of reports to support management decision-making.
Contribute to continuous process improvement by analyzing quantitative and qualitative data, identifying trends and opportunities for optimization within admissions operations.
Your Skills
Strong candidate orientation and excellent customer service skills to manage inquiries and interactions with prospective students effectively.
Mandatory proficiency in spoken and written Portuguese and English to ensure accurate communication in all candidate and stakeholder interactions.
Strong analytical skills with a clear aptitude for data processing, interpretation, and use in monitoring admissions and recruitment performance indicators.
High attention to detail and rigor in administrative processes, particularly in application handling, document management, and data entry activities.
Good knowledge of Microsoft Office tools, particularly Excel and PowerPoint, to support reporting, presentations, and daily administrative tasks.
Knowledge of Salesforce is considered an asset, especially for managing candidate information and supporting recruitment and admissions workflows.
Excellent communication and interpersonal skills to interact professionally with candidates, colleagues, and external stakeholders in a higher education context.
Ability to efficiently manage multiple tasks simultaneously, maintaining quality and accuracy under defined deadlines and operational requirements.
Previous experience in a higher education environment will be valued, particularly in areas related to admissions, recruitment, or student services.
Interested?
Interested candidates should submit their application through Adeccos online platform or by email. Selected applicants will be contacted as the recruitment process progresses.
