Descrição da Função

Voice Solution Architect II

Location Porto

Adecco Recruitment is looking for a Voice Solution Architect to join an exciting and high-impact project. If you have experience in IP-based call center solutions, a passion for voice and data architecture, and are seeking a new challenge in a leading company, this opportunity is for you!

What Youll Do

Architecture & Design Develop and implement technical architecture solutions for voice platforms. Collaborate with business architects to optimize and refine communication networks. Assess existing voice and data infrastructures and propose improvements.

Technical Leadership & Problem-Solving Design and evolve converged telephony platforms. Analyze and troubleshoot IP traffic flows, Wireshark logs, and SIP headers. Ensure efficient API integration and data flow management.

Innovation & Continuous Improvement Identify opportunities for automation and system optimization. Mentor teams in Cloud-Native solution development. Manage stakeholders and translate technical solutions for non-technical audiences.

What Were Looking For

Experience 9-12 years in voice architecture, IP telephony, or network engineering.

Technical Knowledge Cisco, Genesys, IVR, IVA.

Analytical Skills Expertise in debugging, troubleshooting, and SIP analysis.

Stakeholder Management Strong communication and influence skills.

Agile Mindset Experience working in Agile methodologies.

Nice to Have (Not Mandatory) CCIE, CCNP, CCVP, or CCDP certifications.

A degree in Computer Science, Networks, or related fields.

Whats in It for You?

A challenging project in a top-tier company.

The chance to work with cutting-edge technologies.

A dynamic environment with highly skilled teams.

Ready for your next career move? Apply now!