Joining a leading company in retail, the Store Manager - Alegro Sintra will be primarily responsible for the comprehensive management of the store and team, delivering an unparalleled customer experience. We are seeking a responsible individual, ideally with experience in the retail sector, who speaks English and demonstrates exceptional charismatic leadership.

Principais responsabilidades

Reporting to the Management, the Store Manager - Tourist Activities will have the following main responsibilities:

• Supervise daily store operations, ensuring optimal staffing, effective inventory management, and efficient resource allocation.
• Coordinate and execute in-store and partner events, collaborating with local businesses and vendors to deliver exceptional customer experiences.
• Maintain high customer satisfaction by providing proactive service, promptly addressing issues, and managing client expectations.
• Recruit, train, and manage store staff, offering ongoing mentorship and fostering a culture of accountability and excellence.
• Analyze sales data, set performance targets, and implement strategies to achieve or surpass store goals.
• Ensure compliance with health and safety regulations, particularly during high-traffic periods.
• Adapt operations for seasonal changes, ensuring smooth transitions between peak and off-peak times.
• Manage operational budgets, controlling costs and identifying opportunities for efficiency.

Perfil desejado

As Store Manager - Tourist Activities, you will need to be/have:

• Relevant higher education for the role (preferred but not mandatory);
• Previous experience in the role or similar positions;
• Strong leadership skills, with the ability to motivate and inspire a team;
• Excellent communication and interpersonal skills;
• A passion for sales and working towards targets;
• Exceptional customer service skills, with the ability to handle difficult situations professionally and efficiently;
• Strong organizational and time management skills to prioritize tasks and meet deadlines;
• Analytical skills to interpret data and make data-driven decisions;
• Ability to adapt to a dynamic and fast-paced environment;
• Ability to work flexible hours, including evenings, weekends, and holidays;
• Proficiency in English.

Benefícios adicionais

A great opportunity for you.

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