Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. JOIN OUR TEAM!
…as an In-Room Dining Supervisor at The Ritz-Carlton Abama Resort, Tenerife.
Who we're looking for…Are you passionate about luxury dining experiences and inspiring high-performing teams? As an In-Room Dining Supervisor, you will oversee the daily operations of our In-Room Dining service, ensuring every guest enjoys an exceptional dining experience in the comfort of their room or suite. You will lead by example, coach and support your team, and ensure every order is delivered with precision, efficiency, and the personalized service that defines The Ritz-Carlton. If you are a hands-on leader with a passion for hospitality and operational excellence, we'd love to meet you.
Your responsibilities will include… - Supervise the day-to-day operation of the In-Room Dining department, ensuring seamless and efficient service.
- Lead, coach, motivate, and develop the In-Room Dining team while fostering a culture of excellence, collaboration, and continuous improvement.
- Ensure all food and beverage orders are prepared, presented, and delivered according to The Ritz-Carlton's luxury service standards.
- Monitor service quality, delivery times, presentation, and guest satisfaction to consistently exceed expectations.
- Handle guest requests, special dietary requirements, and service recovery situations promptly and professionally.
- Coordinate closely with the Culinary, Stewarding, Front Office, Housekeeping, and Engineering teams to ensure smooth daily operations.
- Supervise the preparation of VIP amenities, special occasion setups, and personalized in-room dining experiences.
- Monitor inventory, operating supplies, and equipment, ensuring compliance with quality, hygiene, and safety standards.
- Support scheduling, task allocation, onboarding, and performance development of team members.
- Promote menu knowledge, upselling opportunities, and Forbes Five-Star and The Ritz-Carlton Gold Standards throughout the team.
- Analyze guest feedback and operational performance, implementing continuous improvement initiatives when appropriate.
What we're looking for… - Previous supervisory experience in In-Room Dining, Restaurant, Food & Beverage, or a similar leadership role, preferably within a luxury hotel or resort.
- Strong leadership skills with the ability to coach, motivate, and develop a high-performing team.
- Passion for luxury hospitality and delivering personalized guest experiences.
- Excellent organizational, communication, and problem-solving skills.
- Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
- Strong understanding of food safety, hygiene standards, and luxury service procedures.
- Fluency in English and Spanish; additional languages are considered an advantage.
- Experience with hotel property management systems and point-of-sale systems is preferred.
- A valid work permit for Spain.
How we inspire you…Being part of our team means leading experiences that guests will remember long after their stay. Your leadership, commitment to excellence, and passion for service will help create memorable dining moments while inspiring your team to deliver the highest standards of luxury hospitality.
- Attractive salary above market standards with flexible compensation options.
- Marriott Explore Rate benefits at more than 9,500 hotels worldwide for you, your partner, parents, and eligible family members.
- 20% Food & Beverage discount at Marriott hotels and 50% discount across the resort's dining venues.
- Up to 75% discount on flights to mainland Spain for Tenerife residents.
- Corporate discounts on leisure activities and travel.
- A special birthday gift.
- An overnight stay at the resort after one year of service.
- 13th and 14th salary payments.
- Continuous learning through Marriott International's training and leadership development programs.
- Career growth opportunities within a leading global hospitality company.
- Complimentary meals in the employee dining room.
- Uniform and laundry service provided (depending on department).
- Team celebrations, recognition events, and employee engagement activities.
- Opportunities to participate in community outreach and social responsibility initiatives.
(Benefits are subject to internal policies and applicable tax and employment regulations.)
Have we inspired you?
Apply through Marriott Careers with your application documents.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis protected by applicable law.
At more than 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences that remain with guests long after they depart. At The Ritz-Carlton, excellence in caring is our craft, guided by our Gold Standards. Here, you'll have the opportunity to take pride in your work, grow your career, and belong to a team united by one purpose: delivering genuine luxury through exceptional hospitality.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.