The Order Entry Associate will ensure accurate and timely processing of customer orders within the healthcare industry. This role requires attention to detail and a commitment to maintaining high service standards in the customer service department.

Description

Reporting to the Supply Chain Manager your main responsibilities will be:

Process customer orders accurately and efficiently in the system.

Verify and update order details, ensuring compliance with company policies.

Communicate with internal teams to resolve order discrepancies or issues.

Maintain accurate records of all order transactions.

Monitor order status and provide updates to customers as needed.

Adhere to deadlines and prioritise tasks in a high-volume environment.

Support the customer service team with administrative tasks as required.

Comply with all regulatory and company standards in the healthcare sector.

Profile

The ideal candidate should have:

Previous experience in order processing or a similar role within customer service.

Strong organisational and multitasking skills.

Attention to detail and accuracy in data entry tasks.

Familiarity with SAP or order management systems is advantageous.

Ability to work effectively in a team-oriented environment.

Proficiency in English and Portuguese is mandatory.

Job Offer

Monthly salary of 1900€;

Meal allowance paid in a meal card;

Health Insurance;

Temporary contract via Michael Page with at least 12 months of duration;

Opportunity to work in a collaborative customer service department;

Exposure to processes and systems within the healthcare industry;

Supportive work environment with a focus on professional development.