The Key Account Manager will manage multiple accounts with a focus in the Retail channel. This role is strategic for the development of the company business in Portugal and also requires administrative and analytical support to other clients and to the Sales Manager Portugal.

Description

• Independently manage a portfolio of different retail and traditional clients (supermarkets, hypermarkets, convenience);
• Collaborate with the leadership team periodically to review internal KPIs and status of commercial strategy execution and development in your clients;
• Collaborate closely to define channel and customer strategies;
• Collaborate to build the best selling-stores for the brand in Portugal, based on local opportunities or other countries best practices as Spain, UK, France, Germany etc;
• Gather and analyze customer insights to build strong, constructive relationships, to increase listings and in-store visibility;
• Work actively with external sales representatives to ensure excellent in-store execution;
• Provide administrative support to business support functions such as Customer Service, Logistics, and Credit & Collection;
• Support other top national clients in terms of operations and administration, even if they are not part of your direct portfolio, contributing to the overall success of the team;
• Develop annual top customer plans aligned with brand and channel strategies, in collaboration with the Sales Manager Portugal;
• Manage customer relationships at all levels, both commercial and non-commercial;
• Prepare and deliver compelling sales presentations that implement customer business plans;
• Create accurate volume and spending forecasts and update them throughout the year;
• Negotiate pricing, assortment, and promotions within company commercial guidelines to maximize sustainable sales and profit;
• Analyze sales data and monitor promotional activities to generate actionable category insights;
• Ensure excellent execution for the customers under your responsibility.

Profile

• Master's degree in Marketing, Business, Economics, or related fields;
• Minimum of 3 years of relevant experience in Key Account Management;
• We value prior knowledge or experience in areas such as Category Management, Revenue Management, and Field Execution;
• Fluent in English and Spanish;
• Strong customer network and relationship-building skills;
• Solid knowledge of Excel and PowerPoint;
• Hunter and entrepreneur profile bringing enthusiasm and energy to build top brands in FMCG;
• High stress tolerance and ability to manage multiple tasks in a very small team;
• Results-oriented mindset with a "go the extra mile" attitude;
• Ability to manage multiple accounts simultaneously and prioritize key business battles;
• Strong analytical skills and financial understanding;
• Strategic influencing skills, both internally and externally.

Job Offer

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