Description

• Manage a portfolio of key online customers, including major national e-commerce players;
• Support the Offline KAM with the digital operations of national retailers, ensuring accurate item setup, updated imagery and strong product visibility;
• Monitor KPIs, sales performance and profitability, contributing to P&L analysis and recommending actions to improve results;
• Maintain product assortment accuracy, stock information and listings, ensuring flawless execution and timely updates;
• Optimise listings according to brand guidelines, best-in-class content standards and SEO practices;
• Coordinate online banners, campaigns and promotional activities to maximise conversion and visibility;
• Support the planning and implementation of online activations, go-to-market initiatives and digital touchpoints;
• Build and adapt customer selling stories to support sell-in and customer line reviews;
• Actively identify and approach new potential e-commerce partners to support channel expansion;
• Work closely with Marketing to align digital content, product descriptions, imagery and campaign materials;
• Collaborate with internal stakeholders (Sales, Supply Chain, Marketing, Digital) and external agencies to ensure seamless execution.

Profile

• Around 2 years of experience in e-commerce, key account management or similar commercial/digital roles;
• Experience in digital marketing, social media, SEO or media management is a strong plus;
• Solid understanding of online retail dynamics, digital merchandising and marketplace environments;
• Strong analytical mindset, comfortable with numbers and able to support P&L-related analysis;
• Excellent Excel skills and experience working with performance KPIs;
• Strong communication and stakeholder-management skills;
• Proactive, organised and able to manage multiple priorities with attention to detail;
• Fluency in Portuguese and English;

Job Offer

• Opportunity to develop within a multinational FMCG organisation, working in a fast-growing strategic channel.
• Exposure to cross-functional teams and high-impact digital projects.
• Hybrid work model and strong commitment to training, development and internal mobility.
• A collaborative, diverse and inclusive working environment.