Empresa:

Pine Cliffs Resort

Descrição da Função

We are seeking a motivated and detail-oriented IT Executive to join our IT team in the hospitality industry. The successful candidate will assist in maintaining the hotel's technology infrastructure, supporting IT-related operations, and ensuring smooth and efficient IT processes. This role offers a great opportunity to develop a strong foundation in IT within a dynamic and fast-paced industry.

Job Description:

• System Support & Maintenance: Assist with the management, configuration, and troubleshooting of all hotel IT systems and applications, including the property management system (PMS), point of sale (POS) systems, reservation systems, and others.
• Network Administration: Support the setup and maintenance of the hotel's network infrastructure, including local area networks (LAN), wireless networks (Wi-Fi), and internet services for guests and staff.
• Hardware & Software Support: Provide technical support for hardware devices (computers, printers, servers, mobile phones, etc.) and ensure software is up-to-date and functioning correctly. Troubleshoot and resolve issues.
• User Support & Training: Deliver technical support to hotel staff on IT-related issues, providing guidance on the use of systems, software, and devices. Conduct training sessions when necessary.
• Data Backup & Security: Assist with regular data backups and ensure that the hotel's data is stored securely. Support IT security practices to protect the integrity of the hotel's network and sensitive information.
• Documentation & Reporting: Maintain accurate records of IT systems, assets, and support tickets. Assist in generating regular reports on IT activities, performance, and incidents.

Requirements:

• Basic understanding of networking, hardware, and software systems;
• Familiarity with hospitality-specific software such as PMS, POS, or booking systems is a plus;
• Knowledge of Microsoft Office Suite/365 and basic troubleshooting skills;
• Ability to work effectively in a team-oriented environment;
• Strong troubleshooting abilities and attention to detail;
• Ability to prioritize and manage multiple tasks efficiently;
• Proactive attitude and eager to learn;
• Customer-focused with an ability to handle pressure and work in a fast-paced environment;
• A passion for technology and innovation;
• A positive, can-do attitude with the ability to solve problems effectively;
• Availability for full-time position with occasional on-call requirements;
• May require weekend or evening hours based on business needs.

Additional Skills (Desirable):

• Knowledge of cybersecurity best practices;
• Familiarity with hotel management solution (PMS, POS, CRM);
• Basic understanding of cloud computing and server management.

Education/Professional Experience:

• Degree or diploma in Information Technology, Computer Science, or a related field;
• 1-3 years previous experience in the function.

Language Skills:

• Excellent communication skills in Portuguese and English (written and spoken).

What to join us? Apply Now!

Observações

Faro (Portugal)