Empresa:

Indie Seguros

Descrição da Função

Insurance Ops & Growth Lead

Location: Remote-first (Portugal preferred EU timezone works)

Employment: Full-time

Compensation: Fixed + performance-based variable. Equity/phantom shares optional.

We're looking for an Insurance Ops & Growth Lead to take ownership of Indie's insurance brokerage operation and help shape it from the ground up, with real responsibility, high standards, and a strong bias toward building.

This is not a support role, nor a "keep the lights on" ops job.

Aligned with the founder, you'll lead our insurance operations with a clear mandate: turn a regulated insurance brokerage into a radically more productive, tech-enabled operation, and grow it as a standalone P&L.

We're intentionally lean and plan to stay that way. We value people who lead by doing, who are comfortable operating without a pre-built structure, and who see operations, distribution and systems as a competitive advantage, not a cost center.

At the start, you'll be a one-person army. Over time, you'll design the structure, build the team, and eventually grow into full general management responsibility. Titles are earned through results, not granted upfront.

Hard Skills

• Licensed to sell insurance in Portugal (or eligible to obtain the required ASF registration in the short term)

• Proven experience in insurance brokerage or insurance operations (minimum 3 years)

• Strong understanding of insurance products such as (but not limited to) Professional Liability, D&O, Health or Workers' Compensation

• Hands-on experience with policy lifecycles: quoting, issuance, endorsements, renewals

• Familiarity with ASF regulatory processes, compliance and reporting

• Comfortable working directly with insurers and underwriting teams

• Ability to think in systems: processes, flows, incentives, unit economics

• Able to envision transformation and translate operational and commercial needs into requirements for tech, automation or third-party platforms

• Exposure to AI tools, no/low-code platforms, and workflow automation (hands-on, not theoretical)

Soft Skills

• High agency: you don't wait for instructions - you create clarity

• Ownership mentality: you treat the P&L like it's your own

• Builder mindset: you prefer constructing systems over managing people

• Commercially minded: growth, margin and efficiency matter to you

• Pragmatic: you know when speed > perfection

• Biased toward leverage: default instinct is automation, not manual work

• Comfortable with ambiguity: you thrive before things are fully defined

• Lead by doing: you build first, manage later

• Portuguese required. Professional English mandatory. Spanish is a plus.

What You'll Get

• Build a regulated insurance brokerage operation from the ground up, with real responsibility

• Direct line to the founder and a seat at the table in strategic decisions

• The mandate and freedom to redesign how insurance brokerage actually works

• A clear growth path from hands-on operator to leadership (based on results)

• Lean, high-context, high-output culture

• Full remote flexibility (with an optional Lisbon hub)

• Compensation aligned with impact:

• Fixed base

• Meaningful variable tied to growth and efficiency

• Equity or phantom shares for long-term alignment

Not for you if:

• You want a fully defined role from day one

• You prefer stability over responsibility

• You like managing teams more than building systems

• You avoid commercial accountability

• You believe insurance operations "are just like this"

• Startups feel chaotic rather than energizing

About Indie Seguros

Indie Seguros is building the Insurance OS for the flexible economy: a modular, API-first infrastructure that embeds insurance into digital platforms - marketplaces, gig apps, rental platforms, and more.

We work with companies like Bolt, OSCAR, Lyzer and MyCareforce, and co-create products with insurers such as Caravela, Hiscox, Berkley, Allianz, Generali and others. Our technology enables on-demand, event-based insurance (per task, per minute, per shift) and replaces workflows that were traditionally manual.

Alongside that, we operate a licensed insurance brokerage, fully regulated in Portugal and expanding into Spain. Through this brokerage, we work with traditional insurance products, but specialise in serving startups, scaleups and digital-first companies, as well as partnering with accelerators, incubators, VC funds and other innovation ecosystem players.

Our focus is not to sell insurance in a traditional way, but to rethink how brokerage works: using technology, automation and partnerships so each person can sell and manage significantly more clients than in a conventional setup.

We do insurance, but we think and build like a tech company.

Observações

Lisboa (Portugal)