Empresa:

United Call Centers

Descrição da Função

Are you a skilled communicator with a knack for solving problems? United Call Centers is seeking Freelance Customer Service Representatives for a cutting-edge healthcare support project. Join us in delivering exceptional service to customers across Europe.

What You'll Do:

• Act as the first point of contact for customers, providing product and technical support.
• Help patients and healthcare professionals navigate advanced healthcare tools.
• Manage product orders and ensure data accuracy in CRM systems.
• Demonstrate empathy and professionalism in every interaction.

What We're Looking For:

• Full professional proficiency in German (C2 or above), and fluent English skills
• Previous experience in customer service or technical support.
• Previous experience in healthcare is a must.
• Strong problem-solving skills and attention to detail.
• Self-motivated individuals with excellent time management.
• High level of empathy and patience.

Requirements:

• Self-employed status.
• Availability from May 2025.
• High-speed internet, own laptop/desktop, USB headset, and a quiet, professional workspace.

Why Join UCC?

• Work remotely from the comfort of your home.
• Flexible freelance contract that adapts to your schedule.
• Opportunity to collaborate with a global team and gain experience in the healthcare industry.
• Make a meaningful impact by supporting people in need of healthcare solutions.

Observações

Lisboa (Portugal)