Descrição da Função

The Gstaad Palace with 90 rooms and suites, 5 restaurants, 2 bars and a legendary nightclub is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditional family-run Grand Hotels - a Swiss landmark.

Food & Beverage Manager

in permanent employment

 

About the Role

The Food & Beverage Manager is responsible for the overall leadership, organization, coordination, and performance of all Food & Beverage operations at Gstaad Palace.

This key leadership role ensures the highest standards of luxury service, guest satisfaction, operational efficiency, and financial performance across all F&B outlets, including restaurants, bars, banqueting, in-room dining, special events, and nightlife operations.

Working closely with the Executive Chef, Purchasing, Cost Controlling, Events, Front Office, and other hotel departments, the F&B Manager plays an important role in maintaining quality, profitability, innovation, and a flawless guest experience in line with the standards of Gstaad Palace and Leading Hotels of the World.

Perfil do Candidato

Your area of responsibility includes:

• Lead and coordinate all F&B operations, including restaurants, bars, banqueting, in-room dining, events, and nightlife
• Ensure consistently high service standards and personalised luxury guest experiences
• Be highly present during peak service periods, VIP functions, and key hotel events
• Lead, motivate, train, and develop the entire F&B service team
• Oversee recruitment, onboarding, performance management, and departmental training
• Handle guest feedback, complaints, and special requests professionally and discreetly
• Take responsibility for budgets, forecasts, revenue targets, cost control, and profitability
• Optimise beverage concepts, menus, pricing, stock levels, and sales opportunities
• Support the development of new F&B concepts, seasonal offers, events, and guest experiences
• Ensure smooth cooperation between service, kitchen, bar, events, purchasing, cost control, and hotel management
• Maintain and develop SOPs, service standards, quality checks, and continuous improvement initiatives

Qualifications:

• Degree or diploma in hospitality management, or equivalent professional experience
• Proven F&B management experience in luxury hospitality, ideally in first-class hotels
• Strong background in restaurants, bars, banqueting, and multi-outlet operations
• Excellent leadership, communication, and organisational skills
• Strong guest focus with a hands-on, detail-oriented, and solution-driven approach
• Solid financial understanding, including budgeting, cost control, and performance analysis
• Confident with MS Office, POS, and inventory systems; Kost and Matrix are an advantage
• Reliable, discreet, resilient, flexible, and able to work evenings, weekends, and holidays
• Fluent in English and French; German and additional languages are an advantage

Contacto

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