Descrição da Função

About Us: MGM Muthu Hotels is a prominent leisure group with resorts in various locations including the United Kingdom, Portugal, Spain, Cuba, India, and Africa, with 50+ Hotels on our portfolio. They offer affordable luxury self-catering and all-inclusive accommodations with high standards and a focus on customer satisfaction.

Job Summary: The E-Commerce Manager – Distribution Management is responsible for developing, managing, and optimizing the hotel’s online distribution strategy to maximize revenue, profitability, and brand visibility. This role oversees all third-party and direct online channels, ensures rate and inventory integrity, and drives growth in direct bookings while controlling distribution costs.

The role works closely with Revenue Management, Sales & Marketing, IT, and Operations, and manages relationships with key distribution partners.

Key Responsibilities:

·        Define and execute the online distribution strategy across OTAs, GDS, wholesalers, meta search, and direct channels;

·        Optimize channel mix to maximize revenue while controlling cost of acquisition;

·         Ensure accurate and timely distribution of rates, inventory, and restrictions across all platforms;

·        Manage seasonal strategies, promotions, packages, and tactical offers;

·        Enforce rate integrity, parity, and distribution policies across all channels;

·        Monitor rate shopping tools to identify and resolve rate leakage, undercutting, or unauthorized distribution;

·        Support contract implementation and compliance with OTAs, wholesalers, and corporate partners;

·        Drive growth in direct online bookings through the brand website and booking engine;

·        Work with Marketing on digital campaigns, SEO/SEM, promotions, and conversion optimization;

·        Oversee booking engine performance, user journey, and content accuracy;

·        Analyse channel performance using key KPIs including: Revenue, ADR, RevPAR, Conversation rate, Cost of acquisition;

·        Prepare forecasts, performance reviews, and strategic recommendations for senior management;

·        Track ROI of distribution and e-commerce initiatives;

·        Oversee and optimize hotel technology platforms: PMS; CRS; Channel Manager; Booking Engine; Rate shopping and analytics tools;

·        Lead system audits, integrations, and upgrades in coordination with IT and vendors;

·        Manage relationships with key OTAs, channel partners, and technology providers;

·        Negotiate commercial terms, marketing opportunities, and visibility programs with partners;

·        Collaborate cross-functionally with Revenue, Sales, Marketing, Finance, and Operations teams;

·        Provide guidance and training to junior e-commerce or distribution team members.

Requirements:

·        5+ years of experience in hotel e-commerce, distribution, or revenue management;

·        Strong understanding of the hospitality distribution ecosystem and OTA dynamics;

·        Proven experience managing online distribution strategy for hotels or resorts;

·        Strong analytical, commercial, and problem-solving skills;

·        Experience with major hotel systems and distribution tools;

·        Excellent communication and stakeholder management skills;

·        Multi-property or hotel group experience;

·        Experience with meta search and digital performance marketing;

·        Revenue management background or certification;

·        Bachelor’s degree in Hospitality Management, Business, Marketing, or related field preferred.

What we offer:

·        Integration into a stable and solid company;

·        A supportive and dynamic work environment;

·        Opportunities for growth and professional development;

·        Competitive salary based on experience and qualifications;

·        Ongoing training and development;

·        Birthday day off;

·        Birthday voucher;

·        Maternity/Paternity support voucher.

Note: This job announcement is equally open to applicants with disabilities, in accordance with Law No. 4/2019 of January 10.

Ready to join us? Send in your application and let’s build something great together!

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