Csr - Master Data & Price Management - German and English Speaker ( (M/F)
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Lisboa
Your new Company An innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions, powered by a culture of continuous improvement, global talent and innovation, is looping for a Customer Support - Master Data & Price Management - German and English Speaker (m/f/d).
Your new role Create, update and maintain customer master data and price lists in our ERP and CRM systems (Oracle and Salesforce) Ensure pricing data integrity and accuracy to prevent errors in order processing Manage and document price deviation approvals and special pricing exceptions Respond to pricing-related queries and escalations from sales and support teams Implement promotional pricing in designated regions and product categories Ensure compliance with the company’s pricing policies and strategies Support upgrades and system enhancements relating to pricing functionality Manage uploads of customer-specific price list exceptions Conduct ad-hoc pricing analysis and reporting as requested Support continuous process improvement and contribute to quality documentation (QM)
What you need to be successful
Minimum 2 years of experience in customer service, pricing, or data management roles Must be legally eligible to work in EU and able to travel internationally Fluent in German (C2 or native) and English (minimum B2) – written and verbal Proven experience with process improvement and problem resolution Experience working with ERP systems (Kumavision, Oracle) preferable/advantageous
What the company can offer you
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