Empresa:

Affinity

Descrição da Função

Core Banking Support Analyst

A Job? Or a Lifetime Experience? Start Yours Here!

We are a Portuguese technology consulting company with a strong outward look to the rest of Europe. We have 10 years of experience in the market and reached the status of "large company" in 2018. We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries. Our company is part of the national top 10, with a growth of 250% in the last years.

Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions. Working with Affinity is a "Lifetime Experience" where you will have the opportunity to demonstrate all your potential and to be successful on every level.

We're looking for an Application Support Specialist (L2) with a strong background in AS400, Unix, and banking systems to join one of our international clients. If you thrive in production environments and enjoy solving real-time issues, this one's for you!

Mandatory requirements:

• 5+ years of overall experience in IT

• Minimum 2 years in L1/L2 support roles

• Solid AS400 and Unix troubleshooting skills

• Strong knowledge of SQL and data analysis

• Experience supporting banking products: Investment Instruments, Corporate Actions, Loans, Deposits, Remittances, Foreign Exchange

• Good understanding of general ledger and accounting schemes for financial products

• Excellent level of English (spoken and written)

Nice to have:

• Familiarity with ServiceNow and JIRA

• Knowledge of Olympic / Midas systems

• Experience creating and maintaining knowledge base articles

• Comfortable working in production support teams with ticket escalation flows

Soft skills we value:

• Strong problem-solving and critical thinking

• Customer-focused mindset and ability to build trust

• Proactive attitude with a strong sense of ownership

• Excellent communication and collaboration skills

• Willingness to learn and continuously improve

Sounds good? Apply now.

Observações

Lisboa (Portugal)