Empresa:

Boost IT - part of emagine

Descrição da Função

Boost IT, part of the innovative Emagine Group, is driven by a clear mission: to be the most dynamic, energetic, and reliable tech consultancy in the market. With over 30 companies in our ecosystem, we thrive on delivering transformation through technology.

About the job:

We're hiring an experienced Android Support Consultant to join a cutting-edge project, supporting Android-based infotainment systems.

If you're passionate about mobile technology, automotive innovation, and delivering high-quality software support, this is your opportunity!

Responsabilities:

• Investigate and resolve incidents related to Android applications running on automotive systems.
• Collaborate closely with QA teams and Android Engineers to determine the root cause of application defects.
• Utilize ADB commands, Android emulators, and physical hardware to test and debug mobile apps.
• Maintain detailed and structured documentation of issues, including logs, screenshots, videos, and analysis.
• Classify bugs and determine if they originate from the application layer or the Android OS.
• Work within agile, cross-functional development teams.
• Ensure adherence to the company's Code of Ethics and Management in daily operations.

Required Skills & Experience:

• 3+ years of experience in Android Support, QA, or related mobile technology roles.
• Proficiency in Android debugging tools, emulators, and ADB command-line interface.
• Strong understanding of incident investigation, root cause analysis, and structured reporting.
• Previous experience with ticketing systems and clear documentation practices.
• Ability to communicate findings effectively in fluent English (written and spoken).
• Comfortable working in a hybrid setup with both onshore and offshore teams.

Nice to Have:

• Degree in Computer Science, Software Engineering, or related technical field (or equivalent work experience).
• Knowledge or hands-on experience with Android Automotive OS.
• Experience in automotive or embedded systems projects.

Observações

Not Specified (Portugal)