Manage horizontal Aftermarket product view and the Profit Center service by executing the Aftermarket & Service strategy for long-term customer retention. Drive Aftermarket & Service as a role model for 'indirect' ALGs within the region.

Description

Reporting directly to the Managing Director, you will take ownership of the Aftermarket & Service function. This is a hands-on leadership role where you will actively run the Service Profit Center, optimize daily operations, and build a high-performing technical team to maximize revenue and equipment uptime. Strategic & Financial Leadership: Execute the regional Aftermarket & Service strategy, manage the profit center's financial planning/forecasting, and ensure strict compliance with internal and external policies.Operational & KPI Excellence: Drive service maturity, optimize the warranty process to reduce costs, and monitor key performance indicators to minimize equipment downtime.Commercial & Regional Growth: Collaborate with regional leaders and local teams to leverage synergies, support sales goals, provide product feedback, and develop dealers to grow spare parts and consumables revenue.People & Customer Management: Provide strong leadership to the service teams by continuously upgrading their technical skills, while actively boosting both customer and employee satisfaction.

Profile

Higher education degree in Management, Engineering, or a related field;

Solid experience in the Industrial / Manufacturing sector;

Proven leadership and team management skills;

Knowledge of after-sales processes and technical support services;

Excellent communication and negotiation abilities;

Results-oriented mindset with a strong focus on continuous improvement;

Fluent in English, with sound economical knowledge and sharp analytical capabilities.

Job Offer

Competitive additional benefits package;

Structured work environment focused on operational excellence;

Opportunity to lead strategic projects within the Industrial / Manufacturing sector.