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German IT Help Desk Technician (M/F)

ManpowerGroup

27.11.2019 | Lisboa | Referência: 1998147

ManpowerGroup

  PARTILHAR






  
 


A ManpowerGroup recruta:

German IT Help Desk Technician(m/f)


Descrição da empresa:
ManpowerGroup are searching for a German Help Desk Technician (M/F) to join to our team to provide technical support specialized in IT services.

Local de trabalho:

Lisboa

Descrição de funções:

- Perform remote troubleshooting thought diagnostic techniques and pertinent questions;
- Determine the best solution for the customers;
- Provide accurate information on IT products or services;
- Record events and problems and their resolution in logs;
- Pass on feedback or suggestions by customers to the appropriate internal team;
- Identify and suggest possible improvements on procedures.

Requisitos:

- Experience in IT area;
- Knowledge of office automation products, databases and remote control;
- Ability to diagnose and resolve basic technical issues;
- German and English is mandatory;
- Customer-oriented.

Oferta:

- Attractive salary package;
- Possibility to improve your career prospects;
- Working in a Multinational company.
 
  



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