Descrição da Função

Location Porto
Work Model Hybrid (8 days per month in the office)
Contract Fixed-term outsourcing contract (initial project duration of 12 months)


We are looking for a TSO Operation Officer to join an international banking operations team, supporting the processing, validation, and monitoring of transfers and payment transactions for institutional and corporate clients.

This role offers the opportunity to work in a dynamic environment with strong interaction across multiple teams, contributing to operational excellence, risk mitigation, and continuous process improvement.

Key Responsibilities
Process and validate domestic and international payment transactions.
Analyse, correct, and enrich incoming payment instructions.
Perform operational controls and validations before payment execution.
Investigate and process fund returns, ensuring proper risk assessment and follow-up.
Participate in the detection and escalation of potentially suspicious transactions in accordance with anti-money laundering and counter-terrorist financing requirements.
Liaise with internal and external stakeholders to ensure the smooth execution of operations.
Contribute to continuous improvement initiatives and process optimisation projects.

Profile Required
Bachelor's degree in Business Administration, Economics, Finance, Banking, or a related field.
Previous experience in Banking Operations, Payments, Cash Management, Treasury Operations, or Banking Back Office functions.
Knowledge of SWIFT and SEPA payment systems.
Strong analytical skills and attention to detail.
High level of accuracy, organisation, and responsibility.
Ability to work effectively in a team-oriented and fast-paced environment.
Good command of English (minimum B2 level).
French language skills will be considered an asset.

Desired Skills
Knowledge of AML, operational controls, or financial crime prevention.
Experience in payment investigations and reconciliations.
Exposure to continuous improvement or process optimisation initiatives.
Strong communication and stakeholder management skills.

What We Offer
Employment contract under an outsourcing model.
Fixed-term contract with an initial expected duration of 12 months.
Competitive salary package based on experience and qualifications.
Meal allowance of 8.60 per working day.
Hybrid working model with 8 office days per month.
Integration into an international and multicultural team.
Opportunity to gain experience in a critical area of banking operations and payment systems.
Dynamic, collaborative, and continuous improvement-driven work environment.

If you are looking to develop your career in banking operations and payments, we would be happy to hear from you. Apply now!