Descrição da Função

Adecco is hiring a Technical Service member for the European region, based in Lisbon, Portugal. The role provides advanced technical support for FUSO commercial vehicles as part of the frontline aftersales team. Responsibilities include resolving complex vehicle issues, supporting dealers and distributors, and ensuring service excellence through diagnostic expertise and field-based interventions. The successful candidate will serve as a key link between the field and MFTBC Headquarters and Quality teams, requiring strong technical acumen, proactive problem-solving, and a customer-focused mindset to maintain vehicle uptime and service quality across all markets.

Benefits

• Work in a multicultural environment with opportunities for international mobility and cross-functional collaboration.
• FUSO values employee well-being and supports flexible arrangements.
• Access to comprehensive training programs and career development opportunities.
• Work in a dynamic, open, and creative environment that encourages teamwork and transparency.
• Diversity is embraced as a driver of innovation and fresh thinking.
• Exposure to global automotive trends and technologies

What you will Do?

• Deliver high-level technical assistance to distributors, dealers, and fleet operators across Europe
• Travel to dealer or customer locations to assist with urgent or unresolved technical issues
• Conduct deep-dive investigations into high-impact vehicle failures and recommend corrective actions
• Gather technical data and issue reports to escalate product concerns to the HQ-TS function
• Assess the service readiness and processes of dealer workshops, providing structured feedback and improvement plans

Your Skills

• Bachelors degree in Automotive Engineering, Mechanical Engineering, Vehicle Technology, or a related technical discipline
• Minimum of 4-7 years of hands-on experience in technical service, diagnostics, or aftersales support within the commercial vehicle or automotive industry
• Proven experience with electronic diagnostic tools, service software, and troubleshooting procedures
• Fluency in English is required; additional local European language skills are an added advantage
• Strong root cause analysis and trend identification from field data

Interested?

If you are interested in this opportunity, please submit your complete application through our online application platform. We welcome applications from individuals who contribute to the diversity of our company. Health and safety are our top priorities, and we continuously consult with medical and health experts to ensure the well-being of our employees and everyone else. We look forward to receiving your application and exploring the possibility of working together.