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Support IT (M/F/D) (M/F)


17.11.2023 | Lisboa | Referência: 2147318


Descrição da Função

Your new company

It's a global technology company that delivers software worldwide.

Your new role

• Provide technical support to solve issues: interfaces; diagnosis of network and server problems;

• Detect and fix firewall problems;

• Elaborate SQL queries (query and updates);

• Confirming processes in order to validate actions and/or adjust the system;

• Offer 1st level support for the costumers, ensuring the high quality of the services provided.

• Ability to work with in a multi-cultural environment in an autonomous and proactive manner, while keeping the necessary level or reporting to technical leads and/or senior leadership.

What you'll need to succeed

• Knowledge of IIS Server (Internet Information Services), SQL Server (Store, manage, and retrieve data efficiently in structured formats), Task Scheduler (Automation, Triggers, Flexibility and Customization and Event Logging), Jira, Microsoft Office;

• Experience in VPN connection: remote desktop, open VPN, Cisco VPN, VPN architecture, FortiClient; firewall,  interface CMD, parameters TCP/IP;

• Fluency in Portuguese and English (mandatory);

• Fluency in Spanish is a plus; 

• Strong communication skills for communication with customers in multiple countries; 

• Proactive, team player and fast learner.

What the company can offer you

• Possibility of career progression

• Growing company

Great atmosphere across the team

Next step

If you are interested in this opportunity, please send us your updated CV. If you are looking for another type of professional challenge, please contact us to discuss other career opportunities, always in complete confidence.

Who we are

I am a Consultant for IT Recruitment focused on Cloud & Infrastructure roles in Lisbon. At Hays, we help professionals develop their careers and ensure that organizations are supported by the best talent. Our mission is to meet your aspirations in the sense of working together and successfully combining the best professionals with companies. We have built a leading human network in this digital age, and our relationships with professionals and our many years of market experience allow us to share global and current insights. So, if you are looking for a new challenge or if you are recruiting for your team, talk to us. Because at Hays, we work for your tomorrow.


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