Empresa:

Workster

Descrição da Função

Location: Lisbon, Portugal (On site)

Workster is recruiting a Spanish-speaking B2B Advertising Support Specialist to join a world-renowned digital advertising platform in Lisbon.

If you have experience in marketing, online campaigns, or digital platforms, this role offers a fantastic opportunity to grow your career in the tech and advertising industry.

What You Will Do

• Provide technical support to business advertisers via email and chat.
• Troubleshoot issues related to campaign performance, platform tools, and product functionalities.
• Work with Product, Engineering, and Operations teams to resolve queries efficiently.
• Offer clear, timely communication to maintain high customer satisfaction.
• Help advertisers understand features, best practices, and optimization opportunities.
• Meet quality standards, productivity metrics, and SLA targets.
• Share trends and feedback to improve processes and user experience.

What We're Looking For

• Native/C2 Spanish + English B2 level.
• Experience with digital marketing, online campaigns, or social media advertising.
• Strong problem-solving skills and attention to detail.
• Comfortable with technical environments and learning new tools.
• Experience in customer support or contact centers is a plus.
• Ability to work independently and collaborate within a team.
• Proactive mindset, curiosity, and desire to help users succeed.
• Degree in Marketing or a related field is a plus (not mandatory).

What We Offer

• Full-time contract with fully paid training.
• Rotational schedule, Monday-Sunday between 07:00-19:00.
• Salary €1198 gross/month (x12) + meal card ( €160/month)
• Relocation package for candidates moving to Lisbon (flight + support).
• Private health insurance and other benefits.
• A modern office in central Lisbon with an international, vibrant team.
• Career growth opportunities with a globally recognized tech brand.

Observações

Lisboa (Portugal)