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Software Engineer (Voice) (M/F/D) (M/F)

HAYS

09.11.2025 | Porto | Referência: 2320664


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Descrição da Função


Your New Company
A global leader in digital experience and content management solutions, offering a dynamic and collaborative environment in Portugal. You’ll enjoy the stability of a large organisation combined with an informal and friendly culture focused on innovation and growth. 

Your New Role
As a Backend Software Engineer, you will be responsible for developing and integrating VoIP systems, APIs, and distributed architectures. You will contribute to the evolution of a cutting-edge Digital Marketing Platform, ensuring high-quality and innovative solutions. 

  • Proactively contribute to the development and evolution of a Digital Marketing Platform.
  • Design innovative applications, exploring interactivity and new technologies (voice, video, etc.).
  • Stay up to date with backend technologies, software architecture principles, and design patterns.
  • Collaborate with experienced engineers during design, development, and maintenance phases.
  • Focus on improving quality throughout the software development process.
  • See the immediate impact of your work and the value created for customers.

What You'll Need
  • Must have:
    • 4+ years of backend development experience (PHP required; TypeScript/Node.js is a plus).
    • Strong knowledge of VoIP fundamentals (SIP, SDP, RTP, NAT traversal, session control).
    • Experience with Asterisk, RTPEngine, or Drachtio systems.
    • Hands-on experience with RDBMS (MySQL) and familiarity with Redis or other caching systems.
    • Experience building and consuming REST APIs in production environments.
    • Familiarity with automated testing frameworks (Jest, PHPUnit).
    • Understanding of distributed systems, asynchronous processing, and message-based architectures.

  • Nice to have:
    • Exposure to STT/TTS engines, WebRTC, or contact-center integration (Genesys, Amazon Connect, Twilio).
    • Experience in cloud environments (AWS preferred).
    • Knowledge of CI/CD pipelines, Docker, and Kubernetes.
    • Awareness of monitoring and observability practices (Prometheus, Grafana, ELK).
    • Experience in agile product engineering and cross-functional collaboration.

What You'll Get
  • Hybrid working model (remote + 1 day/week office in Porto’s historic centre).
  • Flexible working hours.
  • Comprehensive onboarding program.
  • Benefits and perks of a large corporation in an informal environment.
  • Career development plan with regular feedback and performance reviews.
  • Health insurance.



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