Empresa:

Outsite

Descrição da Função

Executes sales processes to ensure that occupancy and revenue goals are achieved while maintaining brand integrity. Involved in overseeing the sales efforts and management of group reservations and corporate events.

Requirements

• Previous experience in Sales and/or Reservations required
• Previous experience in Hospitality required
• Detailed-oriented
• Proficient in communication; both verbal and written
• Self-starter who can work independently
• Excellent organizational and multitasking skills
• Customer-centric disposition
• Great social skills and a good sense and sound judgment in practical matters
• Must align with the company's missions and values
• Punctual and reliable
• Professional demeanor
• Team player
• Must be fluent in English and Portuguese

Key Responsibilities

• Has an excellent understanding of company products, services, and values;
• Responds to qualified inbound leads by creating and sending quotes while upselling premium service offerings and overseeing the sales process from start to end;
• Handles all aspects of the reservation process, including answering questions, preparing and updating contracts, processing payments, issuing invoices, and coordinating booking details with the onsite team.
• Maintains accurate and up-to-date records in the Sales CRM, including data entry, reporting, and lead tracking.
• Ensures timely, thoughtful communication with clients before, during, and after their stay, maintaining high levels of customer satisfaction.
• Designs and executes promotions to attract new clients and drive bookings, in collaboration with marketing and revenue management.
• Creates and shares content on LinkedIn to increase brand awareness, generate leads, and position Outsite as a leader in its space.
• Builds relationships and expands the network by connecting with potential clients on LinkedIn and other relevant channels.
• Represents Outsite at relevant conferences and events to generate new leads and stay up to date on trends.
• Conducts calls with prospective clients to understand their needs and recommend the right solutions.
• Negotiates contract terms that meet both client needs and business goals, ensuring alignment with Outsite's standards.

Start Date: June 2025

Location: Porto Area (Hybrid)

Time Commitment: 40 Hours per Week

Type of Contract: 6 months with renewal upon evaluation

Compensation: Will be determined based on experience

Observações

Porto (Portugal)