Descrição da Função

About Us: MGM Muthu Hotels is a prominent leisure group with resorts in various locations including the United Kingdom, Portugal, Spain, Cuba, India, and Africa, with 50+ Hotels on our portfolio. They offer affordable luxury self-catering and all-inclusive accommodations with high standards and a focus on customer satisfaction.

Job Summary: The Revenue Manager main responsibility is to maximize the hotel's revenue by strategically optimizing rates and occupancy.

 

Key Responsibilities:

·        Rate and Pricing Management: The Revenue Manager is responsible for setting and adjusting room rates based on competition, seasonality and local events.

·        Data Analysis and Market Trends: Analyze data on occupancy, market trends and competitor actions.

·        Occupancy Projections and Capacity Planning: Create sales strategies to ensure the hotel has optimal occupancy throughout the year, taking into account peak and off-season periods.

·        Distribution Channel Management: Coordinate distribution platforms, such as OTAs (Online Travel Agencies), the hotel's own website, GDS (Global Distribution System), among others, to ensure that rates and availability are managed correctly across all channels.

·        Promotions and Special Packages Strategies: Develop special packages and promotions to attract different customer segments, such as tourists, executives and groups.

·        Monitoring of Performance Indicators: KPIs (Performance Indicators) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate) and OCC (Occupancy) to measure the effectiveness of pricing and occupancy strategies.

·        Coordination with Other Areas of the Hotel: The Revenue Manager works collaboratively with the sales, marketing, operations and reception departments to ensure that pricing strategies are aligned with the hotel's operational needs and promotional campaigns.

·        Sales Performance Assessment and Strategy Adjustments: Review sales goals and adjust strategies as needed based on actual performance versus projections.

·        Implementation of Revenue Management Technology and Tools: Uses specialized software, such as revenue management systems (CRS – Central Reservation Systems), which allow real-time data analysis and continuous adjustment of rates and offers.

Requirements:

·        Degree in Hospitality Management, Business Administration, Finance, Economics or related field (preferred).

·        Analytical Skills.

·        Strategic Thinking.

·        Technology Proficiency.

·        Proven experience in hotel operations management or similar roles.

·        Strong leadership, organizational, and communication skills.

·        Ability to multitask and thrive in a fast-paced environment.

·        Flexible working hours, able to adapt to the demands of the role.

·        Portuguese and English languages (additional languages are a plus).

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