Descrição da Função

ABOUT QUINTA DA COMPORTA

Quinta da Comporta Wellness Boutique Hotel, a unique and innovative concept where a high-quality team strives daily to make each guest’s experience memorable. Located in a privileged setting, just minutes from the beach and less than an hour from Lisbon, we pay tribute to nature and hospitality.

ABOUT THE JOB

6 months contract.

Main Responsibilities:

• Ensure the welcoming and overall customer service experience, carrying out check-in and check-out;

• Handle accommodation reservations and follow up on related requests;

• Respond to customer requests and any complaints;

• Manage reservations and cancellations through the hotel’s platforms;

• Work closely with the entire team;

• Report any issues identified in your service or involving a guest to your supervisor;

• Support other departments whenever necessary.

WHAT WE OFFER

• Accommodation, if necessary;

• Transportation to and from the workplace;

• Salary compatible with demonstrated experience;

• Meals provided at the hotel staff canteen;

• Additionally, we provide a meal card to all employees, in the amount of €6 per each effective working day;

• Health insurance after 6 months;

• We give our team everything they need to succeed!

ABOUT YOU

• Friendliness and strong customer orientation, with attention to detail;

• Organizational skills and a methodical approach;

• Strong interpersonal skills, team spirit, communication, and resilience in stressful situations (complaint handling);

• Strong knowledge of English; French is a plus;

• Knowledge of the Opera Cloud system (preferred).

Contacto

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