Empresa:

Loop Future

Descrição da Função

Programme Director - Enterprise Systems Integration (Transformation)

Location: Lisbon, Portugal (Hybrid - 3 days per week onsite in Lisbon)

Employment: Full-time / Contract

About Loop Future:

Loop Future combines technology, innovation, and sustainability to create digital solutions that shape the future. By integrating software engineering, cloud solutions, salesforce expertise, and intelligent sourcing, Loop Future connects people, systems, and industries - driving efficiency, growth, and global impact. We are Headquartered in Portugal, with offices in Lisbon, Porto, Coimbra, Leiria and Braga; we are also supported by our international offices in the UK, Switzerland and India. The company brings together a diverse and talented team committed to delivering cutting-edge digital experiences into domains such as TV &Media, Satellite & Space, Consultancy, Retail and many other domains.

About the Role:

We are supporting a major transformation programme for a leading organisation undergoing a large-scale overhaul of its OSS/BSS and customer-facing technology stack. This is not a strategy role - this is about execution at scale.

The programme includes the simultaneous replacement and upgrade of 11 core systems (ERP, CRM, marketing automation, SSO, campaign management, loyalty platforms, customer data, websites, and mobile apps), with an MVP targeted within 12 months.

The foundations are in place - architecture, vision, and designs are already defined. The challenge now is delivery.

You will take ownership of a highly complex, multi-vendor, multi-workstream programme, ensuring alignment, accountability, and successful execution in an ambitious and fast-moving environment.

Responsibilities:

• Lead end-to-end delivery of a complex systems integration programme across multiple vendors and internal teams
• Drive execution against aggressive timelines, managing dependencies, risks, and delivery milestones
• Coordinate across technical teams (architects, engineers) and business stakeholders (Legal, Finance, UX/UI, Operations)
• Own programme governance, reporting, and communication at all levels
• Manage vendor performance and resolve conflicts, ensuring accountability across all parties
• Oversee data migration and data governance, including data quality and cleansing strategies
• Continuously re-plan and optimise delivery timelines based on evolving dependencies and risks
• Ensure alignment across systems, including APIs, integrations, middleware, and data flows
• Maintain focus on customer journeys and operational readiness, not just technical delivery

Requirements:

• Proven experience as a Programme Director / PMO Director delivering large-scale systems integration programmes
• Strong understanding of OSS/BSS environments and multi-system ecosystems (CRM, ERP, customer data, etc.)
• Hands-on experience managing multi-vendor delivery models simultaneously
• Solid technical foundation (not hands-on coding) with understanding of:
• APIs and integrations
• Event-driven vs synchronous architectures
• Middleware and data consistency
• Scalability, latency, and system performance considerations
• Experience working with tools such as Jira and engaging with technical documentation when needed
• Exceptional stakeholder management and communication skills across technical and non-technical audiences
• Strong programme governance, prioritisation, and organisational skills
• Experience managing multiple PMs, architects, and cross-functional teams

Highly Desirable

• Experience with data migration and data governance ownership
• Background in regulated environments (e.g. healthcare, financial services, pharma)
• PMP, PRINCE2, or equivalent certification
• Experience delivering programmes with high levels of complexity, ambiguity, and tight timelines

Observações

Lisboa (Portugal)