Descrição da Função

Your new company

We are looking for a detail-oriented, analytical and diligent Payroll Specialist who also has experience of managing a team. As part of the GBS HR team, this role will support Payroll processes across a number of countries with and through a wider team of payroll specialists. 

Our ideal candidate is analytical and methodical, with experience in Payroll administration and strong knowledge of payroll regulations, preferably in more than one country, with some people management experience. We also value integrity, team spirit and strong organizational skills, with an ability to meet strict deadlines and to work with colleagues in international locations.

In this role, you will support the payroll processes of employees based in various geographical locations and at all levels of seniority within the organisation. The company has employees in over 45 countries and continues to grow in line with demand for its products. The company sees people as its greatest asset and producing accurate and timely payroll is crucial to our relationship with our employees.

Your new role

• Leading a high performing payroll team (direct line management of Payroll Associates and dotted line responsibility for Payroll Specialists);
• Allocating and managing workloads across the payroll team;
• Ensuring relevant data is captured for payroll for the region (Europe for Lisbon based Lead and Americas for Bogota based lead);
• Managing any escalations from the team linked to hard to answer payroll queries or more challenging issues;
• Overall responsibility for payroll processing across multiple countries, coordinating in-country payroll processors where they exits;
• Designs, maintains and improves payroll execution by designing and improving systems and processes, directing the collection, calculation, and entering of data;
• Updates payroll records by reviewing and approving charges;
• Supports employee queries relating to payroll as they arise, working with in-country payroll processors to do so;
• Liaises closely with 3rd party payroll providers, ‘in country’ payroll teams and centralised support teams to ensure a best in breed delivery of payroll solution;
• Designs and prepares appropriate reports to support the business;
• Manages relationships with stakeholders such as the payroll COE, Finance, wider HR, Benefits team, 3rd Party payroll providers and employees;
• Ensures team compliance with local legislation, including tax and social security;
• Supports required reconciliations with the Finance team, such as payments to statutory bodies, General Ledger files, etc;
• Maintains payroll guidelines and processes by writing, updating and supporting policies and procederes;
• Supports the development and maintenance of audit procedures and control reports to ensure the accurate processing of payroll;
• Ensures a clear and uniform payroll approach across jurisdictions;
• Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions;
• Maintains employee confidence and protects payroll operations by keeping information confidential.

 

What you'll need to succeed

• Payroll experience (between 3 to 5 years of experience);
• Team management experience;
• Previous experience using Workday is desirable;
• Experience of payroll processing across multiple countries is preferred;
• Solid understanding of the principles of labour legislation;
• Excellent Microsoft Excel skills; 
• High level of accuracy and attention to detail;
• Logical thinker and innovative approach to root cause analysis, problem solving and process improvement;
• Excellent oral, written and client-facing communication skills;
• Experience of working closely with third party payroll provider model such as ADP, Safeguard or TMF would be considered advantageous;
• Excellent communication skills, ability to adapt to different styles and at different levels with impact and influence;
• A customer-first mindset to fit with our “forever caring” brand;
• Exceptional stakeholder management; 
• Second-to-none organisational skills and the ability to prioritise and navigate a variety and volume of talent acquisition activity;
• Ability to deal with ambiguity and change;
• Proactivity and an “own it” mindset;
• A drive to deliver with others;
• Good written and spoken English is essential for our opportunities in Lisbon and Bogota.  We will also require fluent Spanish for our Bogota opportunities;
• If you have other languages including German, French, Italian, Danish or Portuguese, this will be an advantage. 

What you'll get in return

We will be providing a 4-week induction and training period to engage you in everything the company represents for our patients, customers and employees and to upskill you in all the tools and systems you will leverage to deliver successful in this role. 

You will be joining a newly formed shared services team, with opportunities to grow, within payroll or wider HR functions. 

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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