The Key Account Manager is responsible for developing strong relationships with Retailers & Producers, connecting with key business executives, and stakeholders to further develop the company market position.

Responsible to answer client queries and identify new business opportunities among existing customers; to liaise with cross-functional internal teams (including Sales Support, Supply Chain, and Product Development departments).

Description

Reporting to the Iberia Commercial Director, will be responsible for:

Build and maintain strong, long-lasting client relationships;

Negotiate contracts and close agreements to maximize profits;

Ensure renewal of existing contracts within the portfolio of accounts;

Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors;

Ensure the timely and successful delivery of our solutions according to customer needs and objectives;

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas (New Market Verticals, Supply Chain collaborations, etc.);

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts);

Collaborate with the field team to identify and grow opportunities within territory (DC visits, assortment analysis, growers' visits);

Ensure the appropriate visibility in terms of sales activities and opportunities adopting the company CRM (Salesforce) as required;

Meeting strategic targets (nr. and volume of growth opportunities in Salesforce (SF)/ nr. of blue sheets for contract renewals; nr. of visits to retail DCs / shops in SF, nr. of updates of supplier lists in SF, conversion ratio in SF, nr. of won opportunities in SF).

Profile

Bachelor, MBA, or other postgraduate qualification;

Experience in Sales/Business Development - Knowledge of Fresh produce and Food sector;

Experience in strategy development and generating/building relationships with clients and suppliers;

Knowledge of working with a CRM system (e.g., Salesforce);

Multicultural experience;

Pooled assets and logistics business model experience;

Project Management experience;

Experience in fast paced environment, Retail, 3PL or start-up projects;

Proactive and self-motivated;

Strong commercial ability and enhanced presentation, negotiation, and communication skills - both written & oral;

Ability to "close the deal" and achieve a sustainable win-win outcome;

Ability to multitask and make quick decisions using own judgement with limited information;

Strategically agile: deal with complex issues using analytical abilities; problem solving skills;

Fluent in English.

Job Offer

#LI-DNP