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Customer Service (German Speaker) (M/F)

HAYS

04.12.2023 | Porto | Referência: 2137105


  PARTILHAR






Descrição da Função

Your next company:

A Shared Service expanding in Porto.


Your new role:

  • First point of contact for users regarding requests of any kind in the field of IT. 

  • Deal with incidents or other user concerns in German and English - by telephone or via the ticketing system. 

  • Offer first-class 1st level support for the entire IT infrastructure, ensuring the high quality of the services provided. 

  •  Install, configurate and provide support for different business applications. 

  • The instructions, checklists, documentation and statistics created and constantly updated in the team are valued as helpful tools. 


What you'll need to succeed:

  • Fluent in German

  • Fluent in English 

  • Knowledge of MS Windows OS and O365 features and configuration 



Próximo passo

Caso tenha interesse nesta oportunidade, envie-nos o seu CV atualizado. Se procura outro tipo de desafio profissional, contacte-nos para falar sobre outras oportunidades de carreira, sempre de forma totalmente confidencial.


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