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IT Support L2 (M/F)

Decskill

27.06.2025 | | Referência: 2290868


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Empresa:

Decskill


Descrição da Função

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:


Decskill Talent: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.


Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.


Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.


At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.


We are looking for a L1 / L2 IT support for a hybrid position (Porto).


Main Requirements:

  • Strong experience in Active Directory management;
  • Knowledge of English (B2 - mandatory);
  • Knowledge of ticketing tools, such as Service Now ;
  • Previous experience in managing users and group memberships in Active Directory;
  • Previous experience with user account management in cloud platforms (AWS, GCP or Azure) is a plus.


Other Requirements:

  • Self-motivated, proactive, independent, punctual, and responsive profile;
  • Problem-Solving skills;
  • Ability to effectively manage and communicate with different stakeholders;
  • Assertive personality with good negotiation skills;
  • Good level in Excel.


Nice to have:

  • PowerShell knowledge.


If you're interested in this job please send your CV in English to


Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.The ideal candidate will be responsible for creating, installing and managing our databases. You will ensure optimal database performance by analyzing database issues and monitoring database performance.


Observações

Porto (Portugal)





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