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IT Specialist (M/F)


12.07.2021 | Porto | Referência: 2023709


IT Specialist (M/F)


Sodexo was founded by Pierre Bellon in 1966 in Marseilles, France and is today the world leader in Quality of Life Services. The company operates in 80 countries with 427,000 employees who share the same passion for service being the 19th largest employer worldwide. Sodexo is currently implementing a Shared Services Center in Porto that will support several countries across Europe with the processes of Record to Report, Order to Cash, Purchase to Pay, Master Data, Training & Continuous Improvement, among others. This is a fast-paced multinational environment with a permanent growth and a lot of challenges, giving you the opportunity to join one of the world’s top rated companies. We are searching for ambitious and skilled professionals with the goal to work according to the best practices and to be part of such an ambitious project. 
SBS Porto is a recently growing shared services center which is receiving activities from multiple Sodexo legal units and as consequence brings a large IT landscape to work with.

Your new role:

  • Troubleshoot technical issues

  • Speak to users to quickly get to the root of their problem

  • Diagnose and repair faults

  • Resolve basic network issues

  • Install and configure hardware and software

  • Create/Update the IT related documentation


What you'll need to succeed: 

  • Working experience (2+ yrs) of IT Support

  • Understanding of Microsoft Windows Operational System

  • Understanding of the Microsoft Active Directory system (accounts, shared mailboxes, distribution lists, etc)

  • Basic understanding of Computer Network protocol and equipment (DHCP, DNS, IP, Switch, Router)

  • Basic understanding in scripts (.bat files) on the Microsoft Windows Operational System

  • Degree in some IT technical course, information systems or equivalent hands-on experience

  • Fluent in English is mandatory