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IT Service Manager (M/F)

Michael Page Portugal

24.05.2021 | Lisboa | Referência: 2022527


  PARTILHAR






IT Service Manager  (m/f)

Referencia: JN -052021-2910833
Adicionado em 24.05.2021
Sobre os nossos clientes
Retail multi-brand company

Descriçăo da oferta

Responsible for managing the service delivery of IT technologies and services related to Infrastructure, Service Desk and Networking to support systems and user management.

Description

Reporting to the Head of IT, you will have the following responsibilities:

  • Ensure the computer operations and business support, systems and database administration, network operations and user support
  • Ensure system performance and SLA's are met
  • Manage relationships with key IT product and service providers
  • Develop and maintain all documentation related with service procedures, policies and standards

Profile

BSc in Computer Science or related fields.

At least 5 years of IT experience, including managing teams and projects.

Strong knowledge and understanding of IT service environment, service operations and ITIL practices experience in dealing with vendors and partners.

Job Offer

Be part of one of the biggest retail companies operating in Portugal



O que procuramos
Service Manager
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