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IT Client Service Manager (M/F)

HAYS

06.07.2020 | Lisboa | Referência: 2007978


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Hays
IT Client Service Manager (M/F)

Lisboa

Your new company

Global provider of digital IT services focused on emerging digital and infrastructure technologies.





Your new role

The successful candidate will manage the internal delivery network to fulfil the customer deliverables per contract, including dynamic planning, scheduling, measurement of services and delivery against OLA’s to provide the agreed levels of service,

He will be responsible for all ITIL processes; Incident, problem, change, request, client CMDB, and customer single point of contact for technical and operational tasks and for client retention through establishing and maintaining operation delivery excellence and client satisfaction.





What you’ll need to succeed

At least 5 years in an IT Management role with significant client contact;

Experience with Exchange, Windows Servers, Active Directory, Virtualization;

Proven track record in client relations management.





What you'll get in return

You will have the opportunity to be part of a global company in constant growth.





What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

hays.pt
Hays
 
  



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