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Implementation Manager (M/F)


02.06.2021 | Lisboa | Referência: 2023112



Implementation Manager


A Adecco Recursos Humanos encontra-se a recrutar Implementation Manager (M/F) para uma empresa no setor eletrónico de consumo.

Funções e Responsabilidades:
- Lead on new customer integrations. You will be given stretching golive targets to deliver against;
- Work with the different teams to successfully deliver new project rollouts with existing customers;
- Work cross-functionally within Swogo to deliver best in class results for customers;
- Help define and optimise processes to help scale our implementation process;
- Follow all internal processes. Scrupulously maintain accurate reporting of customer status in internal systems;
- Communicate customer feedback.

- You have experience working in a customer facing role and feel as comfortable liaising with C-level as with a customer’s Dev department;
- You have excellent organisational, problem solving and time management skills;
- You’re a master of plate spinning and get joy out of working tactically to execute tasks;
- You genuinely care about your customers. You have profound customer empathy and an ability to understand customer needs;
- You understand that we’re a startup and that we move very fast. While that feels exciting most of the time, it can sometimes get pretty chaotic;
- Project Management experience;
- You’re up to speed with e-commerce trends and take an interest in the SaaS arena;
- Experience working in a high-growth startup;
- A strong academic record;
- Ability to speak Spanish, Italian or French is a huge bonus.

- Opportunity to join a fast-growing and successful international startup to develop a career in the technology industry;
- Rewarding work with a high impact - influencing millions of online sales for the world’s most successful brands;
- Gain experience and develop expertise in the growing e-commerce industry;
- Training and development.