Host/Hostess - Verde Mar (M/F)

The Ritz-Carlton Abama

15.10.2026 | | Referência: 2475554


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Descrição da Função

HOSTESS – VERDE MAR JOIN OUR TEAM!

Verde Mar is a restaurant where hospitality, quality, and a carefully curated culinary offering come together to create memorable dining experiences. We are committed to providing exceptional service, paying attention to every detail, and offering our guests a warm and personalized welcome from the moment they arrive.

Join our team as a Hostess at Verde Mar!

What We Are Looking For…

Are you passionate about gastronomy, hospitality, and delivering an exceptional guest experience?

As a Hostess at Verde Mar, you will play a key role in shaping the guest experience from the very first interaction. You will be part of a professional team committed to excellence, ensuring every guest receives a warm, elegant, and personalized welcome while contributing to a memorable dining experience.

We are looking for someone with a genuine passion for hospitality, excellent personal presentation, strong attention to detail, outstanding organizational skills, and a natural, professional communication style.

Your Responsibilities Include…
  • Welcome and greet guests with warmth, elegance, and professionalism, creating an excellent first impression.
  • Manage guest reception and escort guests to their tables in accordance with the restaurant’s service standards.
  • Manage and organize reservations, arrivals, table assignments, and changes throughout the service.
  • Maintain an up-to-date understanding of table availability and the restaurant layout to optimize the flow of service.
  • Communicate and coordinate closely with the Front of House team, kitchen, reservations, and other departments to ensure smooth and efficient operations.
  • Handle telephone calls, guest enquiries, and requests with professionalism, discretion, and efficiency.
  • Manage waiting times and communicate estimated times clearly while maintaining a positive, guest-focused attitude.
  • Identify and communicate guest preferences, special occasions, dietary requirements, and any other relevant information to the appropriate team members.
  • Develop a strong knowledge of the restaurant’s culinary concept, products, ingredients, and philosophy to provide guests with accurate and relevant information.
  • Maintain a warm and professional relationship with guests throughout their experience, anticipating their needs whenever possible.
  • Handle special requests and guest concerns with empathy, discretion, and a solution-oriented approach, involving the appropriate manager when necessary.
  • Ensure that the reception area, entrance, and guest-facing spaces are always clean, organized, and presented according to the restaurant’s standards.
  • Support the Front of House team with any additional tasks required to ensure the smooth running of the service.
  • Actively contribute to maintaining the restaurant’s quality and service standards, paying attention to every detail of the guest experience.
What We Expect From You…
  • A natural ability to communicate, creating a sense of trust, elegance, and warmth from the very first interaction.
  • A genuine passion for hospitality and exceptional guest service.
  • Previous experience as a Hostess, Restaurant Receptionist, Guest Relations professional, or in a similar position within luxury hotels, fine-dining restaurants, or high-end hospitality establishments.
  • Excellent personal presentation and a professional attitude.
  • Strong organizational skills and attention to detail, particularly in dynamic and demanding environments.
  • A team-oriented mindset and the ability to communicate effectively with different departments.
  • A genuine passion for delivering personalized, attentive, and precise service.
  • The ability to remain calm, composed, discreet, and solution-oriented in different situations.
  • Fluent communication skills in English and Spanish. Additional languages will be considered an advantage.
  • Valid authorization to work in Spain.
What We Offer…
  • An attractive salary above market standards.
  • The opportunity to travel the world with special rates at more than 9,500 Marriott hotels through the “Explore Rate” program, also available for family members, partners, and parents.
  • Enjoy our culinary offerings with a 20% discount at our hotels and a 50% discount at the resort.
  • Up to 75% off flights for employees residing in Tenerife.
  • Corporate benefits and discounts on leisure activities and travel.
  • A special birthday gift.
  • The opportunity to enjoy the resort as a guest after one year of service — a truly unique experience.
  • An additional holiday bonus payment.
  • Innovative training programs and professional development opportunities.
  • Career growth opportunities within an international company.
  • Complimentary meals in the Employee Dining Room.
  • Uniform and uniform cleaning provided.
  • Employee celebrations and events, including outings, anniversaries, and special weeks.
  • Activities and initiatives that contribute to the local community.

All benefits, bonuses, and additional programs are subject to applicable internal regulations and relevant tax and social security legislation. These programs do not constitute a legal entitlement and may be modified by the company at any time.

Have We Inspired You?

If you are passionate about hospitality, enjoy interacting with people, and take pride in delivering excellent service, we would love to hear from you.

Apply to join the team at Verde Mar and help create memorable dining experiences for our guests.

We value diversity and promote an inclusive, people-centered culture based on respect and equal opportunities. We are committed to non-discrimination on the basis of disability, veteran status, or any other status protected under applicable law.

We believe people thrive when they are empowered to be creative, thoughtful, and compassionate.

Every day, we strive to deliver exceptional service and take pride in ensuring our guests feel comfortable, valued, and well cared for.

In this role, you will contribute to maintaining Verde Mar’s quality and service standards, paying attention to every detail and ensuring a seamless welcome. These values form the foundation of our working culture and help us create positive, lasting experiences.

By joining our team, you will have the opportunity to develop your skills, grow professionally, and become part of a working environment where hospitality, commitment, and teamwork are essential.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


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