Descrição da Função

What will be your mission?

 

As Head Waiter (M/F), you will report directly to the Outlet Manager and will be responsible for ensuring the planning, coordination and supervision of the Pateo Velho Restaurant service, customer service, product advice in order to maximize consumption and will act as an ambassador for the bar and the rest of the hotel's outlets in order to guarantee a service of quality and excellence, exceeding customer expectations.

What will you do?

 

•  Ensure guests are highly satisfied with the quality, creativity and variety of our food and beverage offerings.
• Serve customers according to our standards and quality, in a friendly and polite manner.
• Ensure that the Pateo Velho restaurant is always professionally prepared.
• Ensure food and beverage orders are processed quickly and efficiently.
• Ensure the supply and storage of the Restaurant’s stock.
• Ensure and prepare table service, i.e. room arrangement, mise-en-place and preparation of utensils.

What are we looking for?

 

• Professional experience in similar roles.
• Knowledge of English and preference for another foreign language (fluent in spoken language).
• Minimum 12. Year of schooling and/or Professional Course adapted to the role.
• Knowledge of AHCCP hygiene and safety standards.
• Computer skills: Microsoft Office, Internet and specific applications for the restaurant/hotel sector.
• Customer orientation.
• Passion for service.
• Teamwork.
• Professional attitude.
• Autonomy and Initiative.
• Leadership Ability.
• Punctuality, attendance and flexible schedules.
• Creativity and ability to innovate.

Why choose us?

 

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme
• Additional dismissal day to celebrate your anniversary.
• Health Insurance and Curative Medicine.
• Free access to the canteen.
• Protocols with local partners - access to discounts for employees.
• Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants.
• Free uniform and access to laundry room for uniform cleaning.
• Accommodation subject to availability.

Contacto

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