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Head Of Techops IT Infrastructure (M/F)


27.06.2022 | Lisboa | Referência: 2044062


Head Of Techops IT Infrastructure (M/F)


Your new company

Ferring Pharmaceuticals is a research-driven, specialty biopharmaceutical group committed to helping people around the world build families and live better lives. Headquartered in Saint-Prex, Switzerland, Ferring is a leader in reproductive medicine and women’s health, and in specialty areas within gastroenterology and urology. Ferring has been developing treatments for mothers and babies for over 50 years and has a portfolio covering treatments from conception to birth. Founded in 1950, privately-owned Ferring now employs over 6,000 people worldwide, has its own operating subsidiaries in nearly 60 countries and markets its products in 110 countries.

Ferring TechOps IT Infrastructure is a newly established team (March 2022) with the overall responsibility to define, pilot, implement, and eventually operate a new greenfield industry best-practice TechOps IT infrastructure. The TechOps Infrastructure team is part of the Corporate Infrastructure & Security organization in Global IT, with team members primarily working out of the Global IT headquarter in Copenhagen, Denmark and out of Lisbon, Portugal. The team consists of highly skilled and experienced individuals who thrives in a team setting and wants to succeed around the same mission.

Your new role

In your role as an Head of TechOps IT infrastructure, you will take up the key role and responsibilities to:

- Accountable for defining and executing on strategy and goal setting for TechOps IT Infrastructure in alignment with Corporate Infrastructure & Security and the broader Global IT agenda.

- Ensure alignment, transparency, and close collaboration with key stakeholders in the Ferring TechOps organization and the global Ferring manufacturing sites.

- Accountable for defining and executing on the TechOps IT Infrastructure governance and processes.

- Lead and manage the overall performance of TechOps IT Infrastructure by providing the strategic direction, setting individual objectives, reviewing, and rewarding performance against objectives.

- Secure collaboration and coordination across the TechOps IT Infrastructure towers.

- Handle escalation issues regarding TechOps IT Infrastructure tower technology and service delivery.

- Have a strong understanding of working in ITIL, incident & release management, and improvements in the TechOps IT Infrastructure practice and continuous delivery.

- Define and implement appropriate IT, data protection and security policies, and ensure full compliance with regulatory frameworks.

- Accountable for ensuring a professional meeting setup and ways-of-working for TechOps IT Infrastructure, wellbeing, and development, e.g., department meetings, regular 1-2-1s, year-end meetings.

- Taking responsibility for employee development plans, mentorship, promotions, bonus, salary negotiations, hiring and retiring etc.

What you’ll need to succeed

- Degree in Information Systems, Engineering or similar/equivalent.

- 10+ years relevant work experience as an IT Infrastructure Manager within the infrastructure and security domain, preferably within the Manufacturing or production domain supporting OT/automation systems.

- Significant strategic portfolio management experience involving large scale technology delivery using multidisciplinary models (e.g., agile) in one or more infrastructure domains (i.e., Networks, IT and Digital Workplace).

- Previous knowledge of Programme Management, Product/Project Management, IT, Networks and Digital Delivery and managing budgets (CAPEX/ OPEX).

- Knowledge with Agile Scrum methodology or working within a Safe Framework.

- Experience in working with external IT service providers and knowledgeable in setting up outsourcing/ nearshoring/ offshoring arrangements and managing IT/ Technology vendors.

- Experience with Cloud based systems.

- Experience with ITSM tools (ServiceNow is a plus).

- Experience in industry regulations (GxP, 21 CFR Part 11) is an advantage.

- Experience working within regulated industries.

- Experience working in an international team across locations and time-zones.

- Excellent organizational, coordination, interpersonal and communication skills.

- Fluency in English.

What you'll get in return

Do you want to be part of the team to shape and accelerate the transformation of Ferring’s TechOps IT infrastructure? Do you have a proven track record across IT Infrastructure, Security and/or Manufacturing? If yes, then you are the person we are looking for to join our newly established TechOps Infrastructure team. Our mission is to be part of rebuilding Ferring’s TechOps IT infrastructure for the future.

What you need to do

If you are interested in this opportunity, click on “Apply Now” to forward us your updated CV. In case this is not the opportunity you are looking for, contact us to talk about other career opportunities, always in a confidential mode.

I am a Recruitment Consultant for Hays Technology, specialising in Infrastructure, helping tech professionals develop their careers and ensuring organisations are supported by the top talent.

At Hays Technology, we are shaping the future of recruitment. The total functioning of your Infrastructure as well as a strategic, innovative and modernized vision are vital and our relationships with the local communities of technology professionals mean that we are able to take on the challenge of recruiting for this sector. So, if you're recruiting for your team or if you're looking for a new step in your Infrastructure career, talk to us. We are Hays Technology.