Join the Professional Services industry as a Bilingual Customer Service Agent in Lisbon, assisting customers with their inquiries and ensuring excellent service delivery. This role requires strong bilingual communication skills and an ability to work in a fast-paced environment.

Description

• Updating and verifying company information to ensure compliance with internal procedures and regulatory requirements
• Providing accurate information about services, and company policies.
• Maintaining detailed records of customer interactions and transactions.
• Collaborating with other departments to address customer needs effectively.
• Adhering to company service standards and policies at all times.
• Ensuring customer satisfaction and fostering long-term relationships.

Profile

• Fluency in English and German
• Strong problem-solving and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in using customer service software and tools.
• A professional and customer-focused attitude.

Job Offer

• Comprehensive health insurance coverage.
• A lunch allowance to support daily expenses.
• A structured and professional working environment in Lisbon.