Join a leading transport company in Santarém as a Customer Support Representative, handling interactions and supporting sales activities.

Description

Provide telephone-based customer care to generate leads;

conduct research to update and maintain the customer database with sales-relevant information;

Carry out regular customer satisfaction surveys;

Work closely with the sales and field service teams;

Manage contract extensions within the service area;

Share product information and send event invitations.

Profile

Experience in Customer Service;

Excellent German language skills;

Good command of English, both written and spoken;

Good IT Skills, particularly in Microsoft Office;

Customer-focused mindset with a strong Service Orientation;

Ability to work independently and in a structured manner;

A high level of self-motivation.

Job Offer

- Integration into stable, multinational and multicultural team;

- Permanent contract;

- Health insurance;

- Remote Work, with the option to work on-site at our clients' office in Santarém if preferred.