Descrição da Função

Your new company

A multinational company opening a new SSC in Braga.

Your new role

• Set goals & monitor the performance of the GL team, undertake corrective/preventive actions as necessary to meet the expected KPI level;
• Ensure processes are executed by accountants in compliance with process documentation (LPDs/SOPs);
• Ensure processes and operating procedures are clearly defined, documented and up-to-date;
• Contribute to regular performance reporting by providing commentaries & inputs;
• Daily management of GL accounting team - hiring, goals setting, performance assessment, development & retention;
• Drives proactive identification of improvements to performed activities/processes;
• Resolve incidents & escalations via direct communication with SSC stakeholders & management;
• Actively participate in global, transition & improvement projects.

What you'll need to succeed

• Experience in managing teams in BPO/SSC environment;
• Financial domain knowledge (specifically in R2R);
• Fluency in English (written and spoken);
• Experience with service transition projects to SSC/BPO environment (plus).

Next step

If you're interested in this role, click 'apply now' to forward an up-to-date CV (written in English).

Contacto

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