Reporting directly to the FVL Operations at Corporate, you will be responsible for requesting, monitoring and integrating customer orders into systems, as required for invoicing and follow up.

Description

Responsabilities:

* Share the weekly schedule and update it following changes or cancellations;

* Check the integration of customers' Transport orders in our systems and make claims when needed;

* Make corrections in systems;

* Establish reports to monitor the status of customers' Transport orders;

* Keep the Rail Operations and Control Tower departments informed of the situation;

* Share information or disfunctions needed to be reported to the hierarchy;

* Manage the correct follow-up of the customers' Transport orders;

* Search and choose the most appropriate solutions to problems encountered;

* Forwarding customer complaints to the respective Subsidiaries.

Profile

Skills & Experience:

* High School Education or Bachelor's degree in accounting or finance;

* Minimum 2 years experience in identical role;

* Advanced Knowledge of Excel and SAP;

* Mastery to work with sharepoint files;

* Languages: Fluent in English (Minimum C1), French (Minimum B2)

Job Offer

• Hybrid working model (4 days at the office, 1 day Home Office)
• A good opportunity for your professional growth.