| | 
A Experis recruta:
Food & Beverage Director (m/f) |
Descrição da empresa:
Our client is reference in the Hospitality & Leisure Industry and is looking for F&B Director to oversee all operations within the Resort/Complex.
| | |
Local de trabalho:
Faro | |
Descrição de funções:
Our client is looking for a Food & Beverage Director, who will be in charge of the Food & Beverage service operations, including all stand-alone restaurants within the company’s property. | |
Requisitos:
Candidate Profile:
Financial
• Ensure that each outlet is accounted for separately as an individual profit centre.
• Ensure that each outlet is managed by a Manager/Management Team who are totally accountable for their profitability.
• Set, in close conjunction with each Outlet Manager, annual operating budgets which will form part of the Business Plan.
• Monitor all costs and recommend/institute measures to control them.
• Set and control with the CEO, CFO and Director of Human Resources, any incentive scheme for the Outlet Managers or other Food and Beverage Heads of Department.
• Ensure that the Department's Operational Budget is strictly adhered to.
• Ensure monthly forecasts are prepared.
People Management
• Ensure the manning is adequate to the department needs, defined by individual outlet, considering the service standards and the correct management of payroll cost.
• Define together with Restaurant/Outlet Manager the correct profile for each position on the team in order to get the performance needed.
• Ensure the departmental induction and training are completed accordingly to plan.
• Ensure all training needs are identified and communicated to HR to prepare the training plan.
• Discuss with direct reports their CDP (career development plan).
• Lead initiatives, with or without support of HR, to increase team’s engagement.
Operational
• Ensure that the various outlets adhere to all Company Policies and Procedures Standards.
• Represent the Food and Beverage department in the Company's Executive Committee.
• Ensure that all Departmental Operations Manuals are prepared and updated.
Guest Service
• Preserve excellent levels of internal and external customer service.
• Personally, and frequently verify that guests in the outlets are receiving the best possible service available.
• Spend time in the various outlets (during peak periods) to ensure that the operation is managed well by his Outlet Team and functions properly and to his fullest expectations.
• Identify customers’ needs and respond proactively to all their concerns.
• Be demanding and critical when it comes to service standards.
• Ensure that the Outlet Team projects professionalism; that employees are well trained in their jobs and are well-groomed and uniformed.
Food and Beverage Product
• Frequently verify that only fresh products are used in food preparation.
• Taste the food from various kitchens with the Chef and be demanding and critical when it comes to food quality.
• Encourage and help the Executive Chef to be creative and ensures that he operates well as a Production Manager.
• Ensure that employee food is as good as the restaurant food.
• Comply with all health and safety regulations.
Marketing
• Prepare, along with his Outlet Teams, a yearly Marketing Plan for each outlet, which is the basis of the yearly business plan.
• Ensure that an effective marketing approach (Marketing Cycle) is applied to all Outlets in his Food and Beverage operation.
• Continuously seek ways to assist management in the outlet to maximize revenues and profit.
• Fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the Outlet Management Team accordingly.
Administration
• Ensure that all Food and Beverage forms and reports to be forwarded to the Area Food and Beverage Department are submitted properly.
• Maintain all Company records and forms as prescribed by local Company management and policies.
• Always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized.
• Control expenses wisely.
• Ensure that deadlines on all projects are met.
• Ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation).
• Feel confident in leaving the operation for a period of time due to the qualified employees he has developed, and who are able to make their own decisions.
• Ensure that meetings are well planned and result orientated.
• Conduct frequent and thorough inspections of the Food and Beverage operation (at least once a month).
Executive Duties
• Act as Duty Manager for the Company as scheduled.
General
• Respond to changes in the Food and Beverage Department as dictated by the company.
FUNCTION REQUIREMENTS
Education and Professional Experience:
• Culinary school diploma or degree in Food service management
• Proven food and beverage management experience
Courses and Certifications Professionals:
Skills and Abilities:
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest oriented and service minded
• Be able to plan ahead (is pro-active; instead of reactive).
Cross Skills
• Ensure customer satisfaction, interpersonal relationships, assertive communication and active listening, team spirit and belonging, pro activity, flexibility and adaptability to change, involvement, and orientation to the satisfaction of customer needs and expectations, constructive analysis conflicts.
• Ability to plan and manage the work, initiative and autonomy in performing tasks, compliance with the established objectives, effective management of the response time to requests, optimize routes / concern for money, relevant standards and regulations, rigor and credibility in the work done, stress resistance capacity during periods of peak stress, concern for the image of the company / group.
| |
Oferta:
Complete Salary Package accordingly to experience and knowledge. |
Para enviar a sua candidatura
clique aqui. | |
|
|
| |