Empresa:

Matchtech

Descrição da Função

Application Support Analyst Financial Markets

Lisbon Area, Portugal Hybrid Work Model

Full-time

About the Client

Our client is a global organization operating in complex financial services environments, supporting critical activities across Capital Markets, Investment Banking, and Asset & Wealth Management.

They work with large-scale, mission-critical systems that support post-trade operations worldwide, combining strong financial expertise with modern technology practices. The client promotes a collaborative, international, and innovation-driven culture, where business and IT teams work closely to deliver stable and high-quality solutions.

The Role

This position is offered on behalf of our client, and is focused on strengthening their post-trade application support capabilities.

The Application Support Analyst will provide L1/L2 functional and technical support for applications covering Fixed Income (FI), FX, and Credit instruments, ensuring operational continuity and effective support to business users.

Key Responsibilities

• Provide L1/L2 application support for post-trade financial systems
• Log, monitor, and resolve incidents in a timely and structured manner
• Collaborate closely with L3 support and development teams
• Coordinate and follow up on maintenance backlog activities
• Actively participate in testing and validation of new releases and enhancements
• Contribute to the continuous update of the knowledge base, improving support efficiency
• Support continuous improvement initiatives related to application support and delivery

Required Skills & Experience

• Experience in financial markets or post-trade environments
• Knowledge of payments processing, settlements, corporate actions, and collateral
• Experience supporting financial applications (experience with Calypso is highly desirable)
• Strong Oracle SQL skills
• Proven experience in L1/L2 application support
• Ability to manage incidents, priorities, and multiple stakeholders effectively
• Strong organizational skills and attention to detail
• Ability to work independently while maintaining clear and proactive communication
• Fluent English (written and spoken)

Nice to Have

• Hands-on experience with Calypso in middle- or back-office contexts
• Exposure to CI/CD or continuous improvement practices
• Ability to adapt quickly to dynamic and complex system landscapes

What the Client Offers

• Hybrid working model with flexibility
• Exposure to international financial markets and systems
• A modern and inclusive work environment
• Initiatives focused on employee well-being, sustainability, and work-life balance
• Long-term opportunities within high-impact financial technology projects

Observações

Lisboa (Portugal)